How to Fix ‘Repeated failed attempts’ Error in Snapchat?
If Snapchat detects unusual activity from your device, it will prevent the device from logging in, and when you try to log on through that device, it will lead to repeated failed attempts. The problem occurs on all app-supported platforms, including Android and iOS.
What exactly is considered unusual activity by Snapchat?
To ensure accounts are safe, Snapchat uses special software to check for unusual activities, such as:
- Signing in from a place where you haven’t signed in before
- Signing in from a different device
- Trying to log in too many times too quickly
If Snapchat spots this kind of activity, it might lock the account for a while to keep it safe. Then, the user will need to prove their identity, perhaps by receiving a code through a text message or email, answering secret questions, or confirming purchase details on the app. Understanding what actions might trigger these security checks can help people use Snapchat without accidentally causing a lockout.
Depending on the severity of the detection, you may resolve the problem by simply restarting your phone and router. In more complex cases, you might need to use a cloning app or perform a factory reset on your phone.
1. Restart the Phone and Router
If Snapchat’s servers have marked the phone’s IP as suspicious or the app is failing to correctly query the servers, this can cause the repeated failed attempts issue. To fix this, restart the phone and router.
Cold Restart
- Power off your phone and router.
- Unplug the router’s power cable and wait for 30 seconds.
Unplug the Power Cable of the Router - Plug back in the power cable and power on the router.
- Power on the phone and see if you can log into Snapchat.
Restart Without SIM
- If the above does not work, power off the phone and remove the SIM card from the phone.
Remove SIM from the iPhone - Power on the phone and connect to a Wi-Fi network.
- Launch Snapchat and see if the problem is resolved.
Restart Your Phone
- If the issue persists, power off the phone and wait a few seconds.
- Power on the phone and launch Snapchat. Check if the issue is cleared.
2. Try Another Network
If the traffic from your network is marked as suspicious by Snapchat, any login requests will further intensify this suspicion, complicating the process. Here, trying another network may resolve the issue.
- Restart the phone and disconnect it from the current network.
- Connect it to another network. If you are using a phone’s hotspot, ensure it is on a different carrier.
Enable Hotspot on the Phone - Launch Snapchat and log into it. Confirm if the problem is solved.
3. Log into Another Snapchat Account
Since Snapchat’s servers are suspicious of your device or network regarding your account, logging into another Snapchat account on your device may clear any authentication issues and thus solve the problem.
- Restart your phone and router.
- Launch Snapchat and log into it using another Snapchat account.
Switch to Another Account on Snapchat - Open the app’s menu and log out.
- Log in using the problematic account and verify if the issue is resolved.
4. Use a New iCloud Account (iPhone Only)
Snapchat has its device ban settings tied to your iCloud account, and using a new iCloud account may resolve the issue.
- Launch the iPhone Settings and go to Mail > Accounts.
- Tap on Add Account and select iCloud.
Add a New iCloud Account on the iPhone - Log into another iCloud account and reinstall Snapchat through the new Apple ID.
- Launch it and see if the Snapchat issue is resolved.
5. Clear the Cache and Data of the Snapchat App (Android Only)
If the cache or data of the Snapchat app becomes corrupt, it can cause the app to send invalid requests to the servers, leading to repeated failed login attempts. In this case, clearing the cache and data of the Snapchat app may resolve the issue.
Clear Cache
- Launch the phone Settings and go to Applications > Snapchat.
- Tap on Force Stop and open Storage.
Open Storage Settings of Snapchat on the Android Phone - Clear the app’s cache and launch the app. See if the problem is resolved.
Clear Data
- Go to the Storage Settings of the Snapchat app in the phone’s settings and clear its cache.
- Tap on Clear Data and confirm to do so.
Clear Cache and Data of the Snapchat App - Restart the phone and router.
- Launch Snapchat and see if you can successfully log into the app.
6. Reinstall the Snapchat App
If the core components of the Snapchat app are damaged, the client requests to the app servers may be sent in a way that makes the servers perceive them as unusual behavior, hence the problem. Reinstalling the Snapchat app can fix this.
To do so on an iPhone:
- Tap and hold the Snapchat icon on the phone’s screen.
- Select Delete App and confirm to remove the app.
Delete the Snapchat App on the iPhone - Reinstall the app and launch it. Verify if the issue is resolved.
7. Use an App Cloning Utility (Android Only)
You can use an app cloning utility, such as Parallel Space or Dual Space, to bypass the device ban imposed by Snapchat. Remember that many Android phones have a built-in ability to clone apps, which you can use to solve the problem, or you can install one from the Play Store.
- Uninstall Snapchat and restart the device.
- Install Snapchat and without opening it, install an app cloning utility (e.g., Parallel Space).
Install the Parallel Space App on the Android Phone - Launch the cloning utility and clone Snapchat.
- Use this cloned version to log into Snapchat and verify if the problem is resolved.
8. Use a Desktop Browser and Another Device
If Snapchat’s servers have marked your device for suspicious activity, they will refuse client requests from your device with repeated failed attempts. Here, using another device to log into Snapchat may resolve the problem.
Use a Desktop Browser
- Launch a desktop web browser and go to the Snapchat website.
- Log in using your credentials and once the account is unlocked, launch the Snapchat app on your phone. Check if it is clear of the temporary ban.
Log into the Snapchat Website Through a Desktop Browser
Use Another Device
- Install Snapchat on another device. You can install it on a spare phone, on a phone from a friend or family member, or on an emulator (such as BlueStacks).
Install Snapchat on BlueStacks - Log in using your credentials, and once logged in, wait for 3 days.
- Log in on the problematic device and see if the issue is resolved.
9. Reset the Password of the Snapchat Account
If Snapchat’s servers have flagged your account for unusual login attempts, they will block access to it to safeguard your account. In this case, resetting the password of the Snapchat account may resolve the issue as authorized resources will be used to reset the password.
Try the method below:
- Launch a desktop web browser and go to the password reset page of the Snapchat website.
- Use the Phone Number option to reset the password and then change the password.
Reset the Snapchat Password - Launch Snapchat and use the new password to log into the app. Confirm if the issue is resolved.
- If not, go to the password reset link to reset the password again, but this time use the email option.
- Log into the Snapchat website using the email option and ensure the email is linked with the phone number.
If these steps don’t work, wait for 24 hours and then reset the password again.
10. Reset the Phone to Factory Defaults
If you get repeated failed attempts on Snapchat due to a device ban, resetting the phone to factory defaults may allow you to sign into Snapchat if the ban is software-based.
Before resetting, ensure to back up the data on the phone.
- Launch the iPhone Settings and go to General > Reset > Erase All Content and Settings.
Erase All Content and Settings on the iPhone to Reset it to the Factory Defaults - Confirm to reset the iPhone and wait until the process completes.
- Set up the iPhone as per your requirements, but make sure not to restore from a backup or the old iCloud account. Use a different iCloud account from the one previously used.
- Install and launch Snapchat, and hopefully, you will be able to log into Snapchat.
If the issue persists, you may see suggestions on the internet to install an older version of Snapchat and use it to log in, but we strongly advise against it. It would be better to contact Snapchat support.